Export
Your material is yours. How to take a full copy, at any time, without charge.
Everything in your archive belongs to you. You can take a complete copy of it whenever you want, for any reason or none, at no cost and without being asked why.
This is stated plainly because a business selling permanence should be the easiest one in your life to leave. People stay longer with a door that is visibly unlocked.
What an export contains
- Every page of written content, in plain readable form
- Every photograph and document at full resolution, as furnished or as scanned
- Every guest wall entry, with its date and who wrote it
- The record of how the archive was made, including anything that could not be verified
- The log of every change made to the archive since it was built
How to ask
One line to the studio. There is no form to fill in, no reason to give, and no conversation about whether you are sure.
Requesting an export does not take anything down and is not read as notice. Some families take a copy every few years simply because they want one in the house. That is a normal request.
The copy you already have
Separately from anything you ask for, an annual copy of the whole archive — content, media and source — is held independently of the platform the archive runs on.
That backup exists whether you ever request an export or not. Your archive is in more than one place, and one of those places is not the internet.
Leaving
If you decide to end stewardship or close the archive entirely, the export comes first and is confirmed received before anything else happens.
There is no exit interview, no offer to reconsider, and no final invoice for the export itself.
One thing worth understanding: an export is a copy of your material, not a working copy of the archive. The pages are built to run on the studio's infrastructure. What you receive is everything that is yours — it is not a site you can host somewhere else unchanged.
If what you want is the archive standing at a different address under someone else's care, say that instead. It is a different request and there is a way to handle it.